FinallyHear collects information that you provide to us. Examples of personal information that we collect may include, but are not limited to your name, address, telephone number, Social Security number email address, birth date, gender, race, credit card information, health information, including photographs or video images that you provide to FinallyHear, and other personally identifiable information (collectively, the "Personal Information").
FinallyHear also collects information from our third party affiliates, including audiologists, hearing aid dispensers and hearing aid manufacturers, about your referral, treatment options provided to you and audiogram results.
FinallyHear collects other information from users of its Site, such as IP addresses, browser types, location information and operating system types.
Use of Information
FinallyHear may use your Personal Information to provide, and to communicate with you about our services and the services offered by anyone that may treat you. We may transfer this Personal Information to our contracted hearing aid manufacturer in order to process orders for hearing aids and administer payments, as well as to your health care providers, or other persons or entities working on your behalf. FinallyHear also may transfer this Personal Information, as well as other information collected on its Site, to outside contractors, auditors, consultants or others engaged by Lively to assist in providing financial or operational activities on FinallyHears's behalf, including technical and processing services and analysis of Site performance.
Occasionally your Personal Information may be used for sending communications to you in relation to the services provided by FinallyHear. We may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. Please see below on how to opt out of such communications.
FinallyHear does not sell, trade, rent or share your identifying information (including your email address) with third parties unless we receive your permission or we are required to do so by law, or we have a good faith belief that such disclosure is necessary to comply with a current judicial proceeding, a court order, a legal process served on Lively or to resolve any potential fraud or perceived irregularity in any audits of the accuracy of any documentation or information submitted to Lively by you or on your behalf, as deemed appropriate by FinallyHear.
FinallyHear may be required or permitted by law to share your personal and protected health information under certain circumstances including reporting adverse reactions to certain items, product recalls, preventing disease and for health research purposes.
FinallyHear has implemented commercially reasonable physical, technical and administrative security measures to protect your Personal Information, including a secure firewall and use of security infrastructure. As an additional security measure, your Personal Information is also encrypted during transmission using SSL security, an industry standard secure technology. SSL encryption is indicated on your Web browser by the display of a lock or key on the browser status bar. Nonetheless, the transmission of information via the Internet is not completely secure. Therefore, we cannot guarantee the security of the data sent to us electronically and transmission of the data is entirely at your own risk.
Storage of Personal Information in the United States
All of the information that you provide to FinallyHear will be stored and processed in the United States. While you may access our Site from a location outside of the United States, you agree not to transfer any of your information to us from outside the United States. The laws in the United States may not offer the same degree of privacy protection as the laws in your jurisdiction.
FinallyHear does not knowingly or specifically collect Personal Information from users under the age of 13 and no one under age 13 is authorized to submit any information, including Personal Information, on our Site. If you are a minor over age 13, some portions of the Site will require consent from your parent or guardian before you may use it. Parents or legal guardians of children under age 13 cannot agree to these terms on their behalf. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database.
Links To Other Websites
Accessing, Correcting, or Deleting Your Information, and Opting Out Of Communications
To request access to, correct, or delete any personal information that you have provided to us or to stop receiving print mail and/or email communications from FinallyHear, please contact us at the following email address:
Retention of Information
FinallyHear may retain your Personal Information for as long as we deem reasonable or as long as required by law.