Privacy Policy

Privacy Policy

FinallyHear ("FinallyHear") respects the right to privacy of all users of their website (the "Site"). FinallyHear wants any information that you provide to us to remain as secure as possible. This statement explains our online information practices. By using this Site, you acknowledge that you agree with this Privacy Policy. If you do not agree with this Privacy Policy, please do not provide us with any Personal Information (as defined below) and please refrain from using our Site.

Information Collected

FinallyHear collects information that you provide to us. Examples of personal information that we collect may include, but are not limited to your name, address, telephone number, Social Security number email address, birth date, gender, race, credit card information, health information, including photographs or video images that you provide to FinallyHear, and other personally identifiable information (collectively, the "Personal Information").

FinallyHear also collects information from our third party affiliates, including audiologists, hearing aid dispensers and hearing aid manufacturers, about your referral, treatment options provided to you and audiogram results.

FinallyHear collects other information from users of its Site, such as IP addresses, browser types, location information and operating system types.

Google Analytics

We usa a tool called "Google Analytics" to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Use of Information

FinallyHear may use your Personal Information to provide, and to communicate with you about our services and the services offered by anyone that may treat you. We may transfer this Personal Information to our contracted hearing aid manufacturer in order to process orders for hearing aids and administer payments, as well as to your health care providers, or other persons or entities working on your behalf. FinallyHear also may transfer this Personal Information, as well as other information collected on its Site, to outside contractors, auditors, consultants or others engaged by Lively to assist in providing financial or operational activities on FinallyHears's behalf, including technical and processing services and analysis of Site performance.

Occasionally your Personal Information may be used for sending communications to you in relation to the services provided by FinallyHear. We may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. Please see below on how to opt out of such communications.

FinallyHear does not sell, trade, rent or share your identifying information (including your email address) with third parties unless we receive your permission or we are required to do so by law, or we have a good faith belief that such disclosure is necessary to comply with a current judicial proceeding, a court order, a legal process served on Lively or to resolve any potential fraud or perceived irregularity in any audits of the accuracy of any documentation or information submitted to Lively by you or on your behalf, as deemed appropriate by FinallyHear.

FinallyHear may be required or permitted by law to share your personal and protected health information under certain circumstances including reporting adverse reactions to certain items, product recalls, preventing disease and for health research purposes.


FinallyHear may use "cookies", or small text files that are stored on your computer's hard drive. Cookies ensure that our Site's content is presented in the most effective manner for you and your computer. You can decline cookies by activating a setting on your browser. If you choose to decline cookies, this may limit the functionality of our Site. While we use cookies, we do not track our users across websites or over time. Many web browsers allow for the use of a "Do Not Track" function to inform websites that you do not want your online activities tracked. FinallyHears's Site currently does not recognize the various web browser "Do Not Track" signals.

Security Methods

FinallyHear has implemented commercially reasonable physical, technical and administrative security measures to protect your Personal Information, including a secure firewall and use of security infrastructure. As an additional security measure, your Personal Information is also encrypted during transmission using SSL security, an industry standard secure technology. SSL encryption is indicated on your Web browser by the display of a lock or key on the browser status bar. Nonetheless, the transmission of information via the Internet is not completely secure. Therefore, we cannot guarantee the security of the data sent to us electronically and transmission of the data is entirely at your own risk.

Storage of Personal Information in the United States

All of the information that you provide to FinallyHear will be stored and processed in the United States. While you may access our Site from a location outside of the United States, you agree not to transfer any of your information to us from outside the United States. The laws in the United States may not offer the same degree of privacy protection as the laws in your jurisdiction.


FinallyHear does not knowingly or specifically collect Personal Information from users under the age of 13 and no one under age 13 is authorized to submit any information, including Personal Information, on our Site. If you are a minor over age 13, some portions of the Site will require consent from your parent or guardian before you may use it. Parents or legal guardians of children under age 13 cannot agree to these terms on their behalf. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database.

Links To Other Websites

The FinallyHear Site contains links to other websites that have information we believe may be of interest. We do not endorse these sites. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content of the sites or privacy practices employed by other sites. We encourage you to read the privacy policy of each site you visit that may collect information or ask you to disclose Personal Information. This Privacy Policy does not apply to information collected on external websites that may be linked to or through the Lively Site.

Accessing, Correcting, or Deleting Your Information, and Opting Out Of Communications

To request access to, correct, or delete any personal information that you have provided to us or to stop receiving print mail and/or email communications from FinallyHear, please contact us at the following email address:


Retention of Information

FinallyHear may retain your Personal Information for as long as we deem reasonable or as long as required by law.

Policy Amendments

FinallyHear reserves the right to modify, expand or remove portions of this Privacy Policy at any time. Changes to this Policy will be posted on our Site. Your continued use of our Site indicates your agreement with these modifications and updates. If you do not agree with the changes, then you should stop using our Site and notify us that you do not want your information used in accordance with the changes. If we make significant material changes in the way we handle Personal Information, we will send a notice to you at the email address that we have on file and/or by posting a prominent notice on our Site.

Contact Information

If you have any questions about this Privacy Policy or the practices of FinallyHear, please feel free to contact us at the above email address.

Effective Date: December 1, 2020